Terms & Conditions — sojo88

1 Definitions

The following defined terms apply throughout these Terms & Conditions:

2 Acceptance of Terms

By accessing the sojo88 Platform, clicking any "I Agree", "Register", or "Continue" button during the registration flow, making a deposit, or placing a wager, you confirm that:

• You have read these Terms in their entirety and understand their content.
• You agree to be legally bound by these Terms and by any additional rules, policies, or guidelines published on sojo88 from time to time, including the Privacy Policy and the Responsible Gaming Policy.
• You are acting on your own behalf and not on behalf of any third party.
• You are not aware of any legal prohibition in your jurisdiction that would prevent you from entering into this agreement or using the Platform.

3 Eligibility

To register and maintain an Account on sojo88, you must satisfy all of the following eligibility requirements at all times:

1. Age: You must be at least 21 years of age at the time of registration and throughout your use of the Platform. sojo88 strictly prohibits underage gambling. Providing false date-of-birth information is grounds for immediate permanent suspension and forfeiture of all balances.
2. Residency: You must be a resident of Indonesia. sojo88 is specifically designed and operated for the Indonesian market.
3. Legal Capacity: You must have the full legal capacity to enter into a binding contract. Persons who are legally incapacitated, under court-ordered guardianship, or otherwise restricted from entering contracts are not eligible.
4. Not Self-Excluded: You must not have an active self-exclusion arrangement with sojo88 or any affiliated platform. Attempting to register during an active self-exclusion period is a breach of these Terms.
5. One Account Per Person: Each individual may hold only one active Account on sojo88. Duplicate accounts will be suspended, and balances held in duplicate accounts will be forfeited.

4 Account Registration

To access the full range of sojo88 products and services, you must register a Member Account. The following conditions apply to account registration and maintenance:

• You must provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, residential address (within Indonesia), and a valid email address.
• You are responsible for keeping your account credentials — username and password — strictly confidential. Do not share your login details with any third party under any circumstances.
• You must notify sojo88 support immediately at [email protected] if you suspect any unauthorized access to your Account.
• sojo88 reserves the right to request additional verification documentation at any time, including during and after the initial KYC process, to ensure ongoing compliance with its anti-fraud and anti-money-laundering obligations.
• Account credentials may not be sold, transferred, gifted, or otherwise conveyed to any other person. Any such attempt voids the Account and all associated balances.
• sojo88 will never contact you to request your password. Any communication claiming to be from sojo88 that requests your password should be treated as fraudulent and reported to our support team immediately.

5 Identity Verification (KYC)

sojo88 is committed to operating a safe, fraud-free platform. As part of this commitment, all Members are required to complete a Know Your Customer (KYC) verification process before any withdrawal request can be processed. The KYC process may also be triggered by unusual account activity at sojo88's sole discretion.

The following documents are accepted for KYC verification:

• Government-issued photo ID: Indonesian National Identity Card (KTP), Passport, or Driving License (SIM).
• Proof of address: A recent utility bill, bank statement, or official government correspondence issued within the past three months, showing your full name and Indonesian residential address.
• Payment method verification: A photograph or screenshot of the bank account or e-wallet used for deposits, confirming that the payment method is registered in your name.

sojo88 targets a KYC review turnaround of within 24 hours during standard operating hours (WIB). Documents must be submitted in a legible format — clear photographs or scanned copies are acceptable. sojo88 reserves the right to reject documents that are blurred, cropped, edited, or otherwise not clearly legible. Submission of falsified documents constitutes fraud and will result in immediate permanent account closure, forfeiture of all balances, and referral to relevant authorities.

6 Deposits

sojo88 accepts deposits exclusively via the following locally supported payment channels, all denominated in Indonesian Rupiah (IDR / Rp):

• Local bank transfer: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri), CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata.
• E-wallets: OVO, DANA, GoPay, ShopeePay, LinkAja.

The following conditions apply to all deposits:

1. The minimum deposit amount is Rp 20.000 per transaction. There is no maximum deposit limit, though sojo88 reserves the right to request source-of-funds documentation for deposits that are unusually large or inconsistent with a Member's previous transaction history.
2. All deposits must originate from a payment account registered in the Member's own name. Third-party deposits are strictly prohibited.
3. sojo88 does not charge a platform fee on deposits. Any fees levied by the Member's bank or e-wallet provider are the Member's sole responsibility.
4. Deposits are typically credited to a Member's Account within 0–5 minutes during standard banking hours. During periods of high network traffic or outside WIB banking hours, processing may take longer. sojo88 is not liable for delays attributable to third-party banking systems.
5. In the event of a failed or unrecognized deposit, the Member must contact support at [email protected] with the transaction reference number, amount, timestamp, and originating bank details. sojo88 will investigate and resolve valid deposit disputes within 3 business days.

7 Withdrawals

Members may request withdrawals of real-money balances (excluding uncleared bonus funds) at any time, subject to the following conditions:

1. KYC completion: Your account must be fully KYC-verified before any withdrawal will be processed. Unverified accounts may deposit and wager but cannot withdraw.
2. Minimum withdrawal: The minimum withdrawal amount is Rp 50.000 per transaction.
3. Withdrawal destination: Withdrawals will be processed only to a bank account or e-wallet registered in the Member's own name and matching the name on the KYC-verified account. sojo88 does not process withdrawals to third-party accounts under any circumstances.
4. Processing time: sojo88 targets a withdrawal processing time of within 15 minutes for standard requests received during WIB banking hours (08:00–21:00 WIB, Monday–Saturday). Requests submitted outside these hours will be processed on the next available banking day. Gold VIP members receive priority processing with a same-day guarantee.
5. Withdrawal limits: Standard members may withdraw up to Rp 50.000.000 per transaction and Rp 200.000.000 per calendar day. VIP members may have elevated withdrawal limits as specified in their individual VIP tier agreement.
6. Fees: sojo88 does not charge a platform fee on withdrawals. Any fees charged by the receiving bank or e-wallet are the Member's sole responsibility.
7. Suspicious activity: sojo88 reserves the right to delay or suspend any withdrawal pending an anti-fraud review if the request is flagged by our automated monitoring systems. Members will be notified of any such hold and provided with an estimated resolution timeline.

8 Bonuses & Promotions

sojo88 offers a range of promotional incentives including welcome bonuses, reload bonuses, cashback, free bets, and seasonal promotions. All bonuses are subject to the following general conditions, in addition to any promotion-specific terms published alongside each individual offer:

• Wagering requirements: Unless stated otherwise in a specific promotion's terms, all bonuses carry a default wagering requirement of 30× the bonus amount. Wagering requirements must be met within 14 calendar days of the bonus being credited to the Member's account. Bonuses that have not been wagered the required number of times within this period will expire and be removed from the account automatically.
• Eligible games: Not all games on sojo88 contribute equally toward meeting wagering requirements. Slot games typically contribute 100%. Live casino games, sports bets, and togel draws may contribute at a lower rate as specified in the promotion-specific terms. Games that are in-progress at the time a bonus expires do not count toward the wagering requirement.
• Bonus stacking: Unless explicitly stated, bonuses may not be stacked or combined. Only one active bonus may be held in a Member's account at any time.
• Bonus abuse: sojo88 reserves the right to withhold, cancel, or reclaim any bonus — and to suspend or permanently close the associated account — in cases where a Member is found to have exploited, abused, or manipulated any promotional offer. This includes, but is not limited to, creating multiple accounts to claim welcome bonuses, coordinated bonus farming, and placing low-risk or offsetting bets specifically to clear wagering requirements without genuine engagement with the Platform's products.
• Promotional changes: sojo88 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, including shortening the promotional period or changing the wagering requirement for outstanding bonuses, provided that such changes do not prejudice bonuses already in active use by Members in good standing.

9 Betting Rules

The following general rules apply to all wagers placed on sojo88, across all product categories including sports betting, live casino, togel (Indonesia's traditional numbers lottery), sabung ayam (traditional Indonesian cockfighting), and slot games:

• Once a wager is confirmed and accepted by the sojo88 system, it is final and cannot be amended, cancelled, or voided by the Member — except where sojo88's specific product rules explicitly permit in-play editing or cash-out.
• sojo88 reserves the right to void any wager placed on an event or outcome that was offered due to a manifest pricing error or technical malfunction. In such cases, the original stake will be returned to the Member's account in full.
• For sports betting, all results are settled based on the official result declared by the relevant governing body (e.g., PSSI for BRI Liga 1, FIFA for World Cup qualifying, the AFL for AFF Cup). sojo88 does not accept responsibility for errors in results communicated by third-party data providers, and will re-settle affected markets as soon as the correct result is confirmed.
• Minimum and maximum bet limits vary by product, market, and Member account tier. These limits are displayed within the betting interface at the time of wager placement.
• Mix parlay (multi-leg accumulator) wagers require all individual legs to be correctly predicted for the wager to win. A single incorrect prediction voids the entire accumulator, regardless of the result of the remaining legs.

10 Prohibited Conduct

The following conduct is strictly prohibited on the sojo88 Platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of all balances, and where applicable, referral to law enforcement authorities:

• Registering more than one account on sojo88, whether in the same name or under a different identity.
• Using automated software, bots, scripts, artificial intelligence tools, or any other non-human mechanism to place bets, access account features, or interact with the Platform.
• Exploiting software bugs, display errors, or pricing anomalies to gain an unfair advantage. Any winnings derived from such exploitation will be voided.
• Money laundering, terrorist financing, or any use of sojo88 as a vehicle to conceal the origin of funds obtained through illegal means.
• Using VPN, proxy servers, or other IP masking technologies to circumvent geographic restrictions or to misrepresent your location.
• Collusion with other Members or with sojo88 employees to manipulate game outcomes or obtain unauthorized advantages.
• Providing false, misleading, or fraudulent information during registration or KYC, including misrepresentation of age, identity, or ownership of payment methods.
• Harassing, abusing, or threatening sojo88 support staff or other Members through any communication channel.

11 Account Suspension & Closure

sojo88 reserves the right to suspend, restrict, or permanently close any Member account at its sole discretion, with or without prior notice, in circumstances including but not limited to:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within a reasonable period after being requested to do so.
• Suspicion of fraudulent activity, money laundering, or identity theft.
• A Member's voluntary request for self-exclusion under the Responsible Gaming Policy.
• A legally valid request from a law enforcement body or regulatory authority.

In the event of account closure due to verified fraud or a breach of these Terms, sojo88 reserves the right to forfeit all remaining balances, including real-money funds and bonus funds. In cases of closure for any other reason (e.g., commercial decision, regulatory requirement, voluntary self-exclusion), any verified real-money balance will be refunded to the Member's registered payment method within 10 business days.

12 Intellectual Property

All content on the sojo88 Platform — including but not limited to software, source code, databases, text, graphics, logos, icons, images, audio clips, and game assets — is the exclusive property of sojo88 or its licensed content providers and is protected by applicable international intellectual property law.

Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for their personal, non-commercial use in accordance with these Terms. This licence does not include the right to:

• Reproduce, copy, distribute, modify, or create derivative works from any Platform content.
• Reverse-engineer, decompile, disassemble, or otherwise attempt to extract the source code of any Platform software.
• Scrape, crawl, spider, or otherwise systematically extract data from the Platform using automated means.
• Frame or mirror any part of the Platform on any external website without sojo88's prior written consent.

13 Limitation of Liability

To the fullest extent permitted by applicable law, sojo88, its directors, officers, employees, agents, and licensors shall not be liable to any Member for:

• Any loss of funds resulting from a Member's own betting decisions, whether such decisions were informed by information or tools provided on the Platform or otherwise.
• Any interruption, suspension, or termination of the Platform due to technical failures, scheduled maintenance, force majeure events (including natural disasters, civil unrest, network outages, or government action), or causes beyond sojo88's reasonable control.
• Any unauthorized access to a Member's account resulting from the Member's failure to maintain the confidentiality of their login credentials.
• Any indirect, consequential, special, incidental, or punitive damages arising from use of or inability to use the Platform, even if sojo88 has been advised of the possibility of such damages.

Where liability cannot be excluded by law, sojo88's maximum aggregate liability to any Member arising from a single incident or series of related incidents shall not exceed the total real-money deposits made by that Member to their sojo88 account in the 30 calendar days immediately preceding the event giving rise to the claim.

14 Privacy & Data Protection

sojo88 collects, processes, stores, and protects Member personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an Account, you consent to the data processing practices described in the Privacy Policy.

Key privacy commitments include 256-bit SSL encryption for all data in transit, strict access controls on all systems holding Member personal data, a no-sale policy (sojo88 does not sell Member data to third parties), and full Member rights to request access to, correction of, or deletion of personal data held by sojo88, subject to legal retention obligations.

15 Responsible Gaming

sojo88 is strongly committed to promoting safe, responsible, and sustainable gambling practices. All Members are encouraged to review the full Responsible Gaming Policy. Key responsible gaming features available to all Members include:

• Deposit limits: Members may set daily, weekly, or monthly deposit limits through the account settings panel. Limit reductions take effect immediately; limit increases are subject to a 72-hour cooling-off period.
• Session time reminders: Members may configure automatic on-screen reminders after a defined period of continuous play.
• Self-exclusion: Members may request a self-exclusion period of 1 month, 3 months, 6 months, 12 months, or permanent exclusion. Self-exclusion requests are processed within 24 hours and cannot be reversed during the active exclusion period.
• Reality check: A session-duration pop-up that reminds Members how long they have been playing and their net session profit or loss.

If you believe your gambling is becoming a problem, please contact our support team immediately at [email protected] or use the Live Chat function available 24/7. Our agents are trained in responsible gaming support and can activate protective measures on your account immediately upon request.

16 Amendments to These Terms

sojo88 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, sojo88 will notify Members by posting a prominent notice on the Platform homepage and, where practicable, by sending a notification to the email address registered to each Member's account.

The revised Terms will take effect 7 calendar days after the date of notification, unless the change is required by law or by regulatory direction, in which case it takes effect immediately. Continued use of the Platform after the effective date of any revision constitutes the Member's acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and contact support to close your account.

17 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with internationally recognized online gaming law as applied by the licensing jurisdiction under which sojo88 operates.

In the event of a dispute between a Member and sojo88, the parties agree to first attempt to resolve the matter informally by contacting sojo88 support in writing. sojo88 will acknowledge any formal written dispute within 5 business days and will work in good faith to reach an amicable resolution within 30 calendar days.

If the dispute cannot be resolved informally, it shall be referred to and finally resolved by binding arbitration under the rules of the applicable international gaming authority. The seat of arbitration shall be determined by the presiding authority. The language of the arbitration proceedings shall be English. The arbitrator's award shall be final and binding on both parties.

18 Contact

For any questions, concerns, or formal notices relating to these Terms & Conditions, please contact the sojo88 compliance team through the following channels:

• Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24/7 directly on the Platform. Average first-response time under 3 minutes during WIB peak hours.
• Operating hours (support team): 24 hours a day, 7 days a week, including all Indonesian national holidays.

sojo88 is committed to responding to all formal legal and compliance enquiries within 5 business days. For urgent account-related matters (e.g., suspected unauthorized access, active self-exclusion request), please use Live Chat for the fastest response.